Returns Policy

Our Pledge to You

Hopefully you will not have any need to cancel or return any wines, spirit or liqueurs that you order from us.  However, should you think that any wines is faulty, or if you have over ordered on the wines we will happily collect and replace the products with a credit within a resonable time from he date of purchase.

Remember, we like to talk to our customers, so please see free to give us a call on 0115 9580 922  should you have any questions about your order or our rerturns policy.

Our Returns Policy

We will provide a full refund for any wines that are faulty. This does not affect your statutory rights. We may require faulty bottles to be returned to us at your convenience. We will, of course, reimburse any charges you incur on provision of receipts.

Order Cancellations

You may cancel your order within seven working days of our receiving your order without reason.

If you decide to cancel your order please contact WEAVERS (NOTTINGHAM) LIMITED as soon as possible by telephone (0115 985 0922), fax (0115 950 8076) or by emailing us through our Contact Us page on our web site, please provide as much information about your order as possible.

Within 30 days of cancellation WEAVERS (NOTTINGHAM) LIMITED will refund any charges to you upon return of the goods to our cellars. However, WEAVERS (NOTTINGHAM) LIMITED reserve the right to charge any costs incurred by the return of non-faulty goods.